Posts filed under ‘Continuing education’
Posted by Robert J. Lackie
Libraries are increasingly essential in these tough economic times. People are flocking to our nation’s libraries for job and career information, small business research and e-government services as well as support for formal and informal education and lifelong learning. Congress made across-the-board cuts to federal programs in its FY2011 budget, and libraries fill the gaps made when other agencies and services. Unfortunately, libraries are also receiving federal budget cuts.
Even if you can’t make it to Washington for National Library Legislative Day on May 9, you can join us by contacting your representatives and senators during Virtual Legislative Day. Please contact your elected officials with the following requests:
- Fund the Library Services and Technology Act (LSTA) at $232 million, the level last authorized in December 2010;
- Preserve the Improving Literacy Through School Libraries program with its own budget line and appropriate the program at its FY2010 level of $19.1 million;
- Maintain funding for the U.S. Census Bureau’s Statistical Compendia Branch at $2.9 million in order to preserve publication of “Statistical Abstracts” and other publications;
- Fund the Salaries and Expenses work of the Government Printing Office (GPO) at $42,173,000 to preserve public access through the FDLP and FedSYS.
Elementary and Secondary Education Act (ESEA) (School Libraries):
- Support student performance by including an effective school library program as part of ESEA through the LEARN Act to include:
- A school library staffed by a state-certified school librarian;
- A school library with up-to-date books, materials, equipment, and technology, including broadband connectivity; and
- Instruction by librarians for students and staff on digital and computer literacy skills, including collaboration between classroom teachers and school librarians to develop and implement the curriculum and other school reforms.
While these issues are the most urgent at this time, there are many other critical pieces of legislation impacting libraries. For full list of key issues that will be discussed at National Library Legislative Day, click here. ALA has also drafted issue briefs on the following areas: Access, Appropriations for Libraries, Broadband & Telecommunications, Copyright, Elementary and Secondary Education Act, Government Services & Information, Surveillance & Privacy and the WILL Act
Visit http://capwiz.com/ala/issues/alert/?alertid=44989511&queueid=[capwiz:queue_id] to learn more and send your congressman and senator a message.
Posted by Robert J. Lackie
In an RSS feed I received today, Peter W. Tobey at Salem Press (firstname.lastname@example.org) wrote that they were now providing free articles or chapters from published Salem reference books dealing with Osama bin Laden and terrorism. After reviewing them tonight while working the Reference Desk at Rider University Libraries (and missing the awards ceremony at the NJLA 2011 Conference for the first time in years!), I agree that many may find these free, quality resources of interest combined with other current resources within our databases, especially in light of current events. Mr. Tobey writes:
“Osama bin Laden’s death returns us to the subject of September 11, 2001 in a number of ways. But the events of that day, the personalities, frustrations, and cultural clashes involved are far from straightforward. And the repercussions are, of course, far-reaching. Salem Press has published a great deal on the history, biographies, religious and cultural backgrounds of terrorism. Perhaps most significantly, Salem has brought libraries two critical works by the Schlager Group covering the original source documents (plus analysis) of works by both George W. Bush and Osama bin Laden. We’ve selected these and two other articles on this subject (from four different reference works) because we feel your patrons and students may find them informative. You may download them freely, print as many copies of these articles as you need, and distribute them any way you’d like:”
“George W. Bush’s Address to the Nation on September 11, 2001: The Full Text & Analysis” (1,186 and 4,920 words) from Milestone Documents in American History
“Osama bin Laden’s Declaration of Jihad against Americans: The Full Text & Analysis” (2,322 and 5,048 words) from Milestone Documents in World History
Salem also has published a brief, helpful biography of Osama bin Laden and an overview of the war on terrorism. See links to these articles below:
“The War on Terror” (4,656 words) from Weapons & Warfare
By the way, these four reference book resources (PDFs) from 2008 and 2010, listed above, can also be downloaded from Salem Press’ Issues Today site, under the subheading: “May 3, 2011 – Osama bin Laden and the War on Terror” and are part of a new effort Salem is beginning where they will post free, relevant articles from their reference works on current topics in the news. I noticed on their Issues Today site that they also have four resources (PDFs) under the subheading of “March 30, 2011 – Nuclear Power” listed below the above items on their Issues Today site.
I thought this information and Salem Press’ new site might also be of use to others, and complete information on the reference books containing the articles above are provided at the end of each PDF. Now, off to the NJLA 2011 Conference tomorrow, one of my favorite conferences of the year!
Posted by Robert J. LackieThe American Library Association (ALA), the Federal Reserve, and I hope that many librarians and their libraries are participating in the first ever national Money Smart Week® @Your Library this week, April 2-9, 2011! Money Smart Week (a registered service mark of the Federal Reserve Bank of Chicago) events are taking place now at member libraries across the country covering topics from learning how to apply for a mortgage to teaching young people about credit to ID theft protection, with many resources uploaded to the Money Smart Week® @Your Library official site, linked above. Visit this site for information on this initiative and for news and important links you can use this week, right now!
Additionally, Rider University’s Center for Business Forensics (CBF) has hosted several free interactive panel presentations for the general public (students, staff, community members, etc.) and law enforcement personnel focusing on the major issues surrounding identity theft—including financial literacy—and providing insight into the widespread, varying, and serious nature of identity theft.Dr. Drew Procaccino, a professor of computer information systems at Rider, has organized and led these Identity Theft: What You Need to Know sessions with panels of experts from law enforcement, banking, legal, library, IT, CIS, and health care organizations. As a panelist several times and as a new member of the American Library Association’s Academic MSW@Your Library Committee, I want to again provide everyone with some frequently repeated “best practices” from the panel experts for detection and protection, especially since this week (until April 9, 2011), we are officially celebrating the 10th year anniversary of Money Smart Week. Here are the 10 best practices/advice from our panel of experts at Rider’s CBF sessions:
1. Shred with a crosscut or micro shredder pieces of mail that contain any personal information before throwing them in the trash at home or at work.
2. Place outgoing mail and retrieve incoming mail via a locking mailbox or official Postal Service box.
3. Use a virtual credit card number (available through most banks) for online purchases, rather than your “real” credit card—connected to your card, the virtual number can be set up to only be used once, for that one online purchase (or for longer, but only if you wish).
4. Keep an eye on your credit card when you are paying for something—don’t allow it to disappear out of your sight (skimming of your card could occur).
5. Inventory/photocopy what is in your wallet/purse and place that photocopy (back and front of cards) in a locked cabinet—if your wallet/purse is stolen, you have all the info.
6. Never respond to an unsolicited email from your bank, medical organization, etc., and don’t unsubscribe—don’t even click on the link, just delete it.
7. Cover the ATM keypad from prying eyes and cameras with one hand while you enter your PIN.
8. Review your credit reports (you can get a free one each year from each of the three credit reporting agencies, and if you stagger requests, you can get one every four months).
9. Clear private data from your browser (i.e., Firefox, IE, or Safari): delete temporary files, browsing history, cookies, cache, saved form information, and saved passwords, especially when using a public computer or kiosk at a library, hotel, airport, coffee shop, etc., and then shut down your browser.
10. Use different passwords for different sites—and try changing/updating your passwords to passphrases.
Last but least, my annually-updated free website, Personal Profiles and Other Publicly Available Information: An Internet Hotlist on Detecting and Protecting Your Digital Footprint, contains some of my favorite ID theft protection, privacy information, and financial assistance sites, among other things, found on experts’ sites on the free Web, including our Identity Theft: What You Need to Know seminar project’s 29-page handout from Rider University, available to all.
Remember, according to Terri Cullen, author of The Wall Street Journal Complete Identity Theft Guidebook: How to Protect Yourself from the Most Pervasive Crime in America, ( “…Identity theft covers several different specific crimes, and collectively,…is one of the easiest crimes to commit, one of the hardest to prosecute, and one that is drawing increasing attention from the media.” So, feel free to share this information with all of your patrons and students, especially because proactively protecting your digital footprint and your finances is much easier than dealing with them after the fact as a victim—being a victim can be a very emotional, time-consuming, and financially-unrewarding process. Again, prevent it from ever happening to you, and help others do the same.Anyway, I hope this all helps you during Money Smart Week® @Your Library this week, April 2-9, 2011. Enjoy partnering with and/or sharing pertinent information from your community groups, financial institutions, government agencies, educational organizations, and other financial experts this week to help all of our consumers learn to better manage and protect their personal finances!
Posted by Robert J. Lackie
The American Library Association (ALA) has announced in October 2010 a partnership with the Federal Reserve Bank of Chicago to make “Money Smart Week @ Your Library” a national initiative from April 2-9, 2011, and things are beginning to heat up now in late December—at least for this national initiative!
Celebrating its 10th year in 2011, Money Smart Week’s mission is to promote personal financial literacy (Note: Money Smart Week is a registered service mark of the Federal Reserve Bank of Chicago). Throughout the 10-year history of Money Smart Week, libraries have been instrumental in facilitating and hosting quality Money Smart Week events. For instance, libraries of all types in Illinois (and Chicago), Indiana, Iowa (and Quad cities), Michigan, West Virginia, and Wisconsin participated in Money Smart Week in 2010, partnering with community groups, financial institutions, government agencies, educational organizations, and other financial experts to help consumers learn to better manage their personal finances.
ALA and the Federal Reserve hope that even more librarians and their libraries will be participating in the first ever national Money Smart Week this spring, from April 2-9, 2011. Events will take place at member libraries across the country and will and cover topics from learning how to apply for a mortgage to teaching young people about credit. We all, librarians included, can benefit from that! Watch this site ( http://www.chicagofed.org/webpages/education/msw/index.cfm ) for information on joining the initiative, for news, and for important links you can use right now.
I will be posting again later this week requesting info from all Library Garden readers on programming ideas, as I am now, as of this month, on the Academic Money Smart Week @ Your Library Committee for ALA.
A post by Cynthia Lambert
In the past I have blogged about what surprised me when I first came to libraries. Many people commented on the drunken patron—an unexpected customer service challenge if ever there was one. One thing I expected, but three years later still have no idea how to deal with, are the mentally ill or chemically altered patrons. I am not alone.
When I get together socially with librarians both new and seasoned, often the talk of customer service turns into laments about the homeless, the mentally ill, drug addicts, and the unwashed. No one it seems has any idea how to properly help and/or deal with these people. Why is that?
A March, 2009 article in Public Libraries gives a list of 10 tips for dealing with the mentally ill, all of which suggest training. In library school—only one class, a class on communication, even touched on the issue of mentally ill people at the library. Of the four libraries I have worked in, not one gave me training, despite mentally ill, homeless, and drug addicted patrons causing problems—some small, some very significant. In fact, at one, most of the staff simply will not deal with the issue. Rules in place against sleeping or pornography are ignored and management explicitly stated that maybe it is best to just let them sleep unless another patron complains.
The San Francisco Public Library is trying something new to deal with the problem. They have hired a full-time social worker. While I think that is fantastic, the reality is that very few libraries have the money to hire adequate library staff these days, let alone getting into the business of health care. So what is there for the rest of us?
Other than a handful of articles, I have found no indication of a training program in place to help library staff identify and deal with the mentally ill or drug addicted. I am sure there are many programs out there, I simply cannot find them. I found programs for educators, for families, for children, for teens, and for law enforcement, but nothing for libraries and library professionals.
The literature I did find is limited, suggests speaking to experts, and provides a list of ‘tips’. Much of what I do know, I have learned informally on the job or from other librarians. (For example, never yell, speak harshly, or seem upset–simply speak in a calm voice, speak clearly and in short sentences, show respect, enforce the rules).
Librarians love training. We love meetings. How many offers of training on Twitter or Facebook have you seen in the past year? Now think about how many you have received for dealing with drug addicts or the mentally ill? How many hours have you spent in endless meetings discussing the best way to support e-books? Now consider how many hours have been spent on dealing with difficult patrons in a safe and effective manner (and get management does not cut it given there lack of availability at night and on weekends).
So I ask you dear readers—please send me your training programs, your tips, your tricks, and your coping strategies for dealing with the mentally ill or drug addicted. It is my goal to create an online professional directory of services, training, tips, and discussion to assist library professionals in dealing with the most needy and most challenging of patrons.
Hi, all. I got an email recently from an attendee of my (which I’ve had the pleasure to give on behalf of a few of New Jersey’s finest Library Consortiums). This attendee asked how I had performed a particular effect in Inkscape during the workshop in which I use a bit of text as a brush in order to render a portrait. An example follows: and workshop
Instead of writing out the answer in text (I myself am a visio-audio/experiential learner, and tend towards those kinds of solutions), I decided to use the question as a starting point for an entry in a daily project I’ve been working on at http://365sketches.wordpress.com, in which I’m trying to make a quick sketch a day in 2010 using free software to demonstrate the power of those tools.
You may want to check it out from time to time (or subscribe to the feed, if you’re into that kind of thing) to get ideas for how you can use free software like Inkscape to create interesting designs for your library’s fliers, posters, and other advertising materials and platforms.
At any rate, I made the following screencast to demonstrate how I make images like the one above. Enjoy, and if you have questions, I’m happy to answer them in the comments!Vodpod videos no longer available.
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- 41 of 365 is how to make a text based portrait in #inkscape (365sketches.wordpress.com)
- How to solidify your visual brand and identity (librarygarden.net)
Happily sharing this press release from Lori Reed, Board Member and Communications & Marketing Chair of the Learning Round Table of ALA
ALA Learning Round Table Chooses New Name, Retains Mission
by Lori Reed
The name may be changing, but the mission of the “Learning Round Table of ALA” remains the same. The American Library Association’s round table dedicated to quality continuing education for library workers has changed its name from CLENERT to LearnRT.
Under its new name:
- LearnRT will continue to promote quality continuing education for all library personnel, helping you network with other continuing education providers for the exchange of ideas, concerns and solutions.
- LearnRT will serve as your source for continuing education assistance, publications, materials, training and activities.
- LearnRT is your advocate for quality library continuing education at both the local and national levels.
NEW BLOG–ADD US TO YOUR FEED READER!
In addition to the name change the Round Table is sponsoring a new blog/website, “ALA Learning” (http://alalearning.org), which will feature training and learning news, information, best practices and thoughtful discussion from leading trainers and staff development practitioners in the library field.
Contributing authors include:
- Peter Bromberg
- Maurice Coleman
- Betha Gutsche
- Marianne Lenox
- Bobbi Newman
- Lori Reed
- Paul Signorelli
- Jay Turner
- Stephanie Zimmerman
JOIN AND BENEFIT FROM OUR PARTNERSHIP WITH THE AMERICAN MANAGEMENT ASSOCIATION
Membership in LearnRT is only $20, in addition to ALA membership dues. Among the many membership benefits, LearnRT members enjoy, through a unique agreement with the American Management Association, the following valuable AMA benefits:
- Preferred pricing on all AMA seminars-least a 10-percent discount.
- Unlimited access to AMA’s Members-only Web site – an ever-growing library of both timely and timeless information on practical issues of management.
- Access to case studies, how-to articles, trend pieces, best practices, profiles of leading executives and companies, best-selling book excerpts, author interviews and recent research results.
- Interactive self-assessments that reflect the abilities and knowledge of today’s high-value managers.
- Exclusive discounts and special offers on AMA products and services.
- Thirty-percent discounts on “Last-Minute Seats” at numerous selected AMA seminars announced each month.
To become a member of ALA’s Learning Round Table complete the ALA membership application: http://www.ala.org/ala/membership/joinrejoinrenewadd/default.cfm.
(Please note that we may be listed as either CLENERT or LearnRT in various places until the name change has fully circulated throughout ALA.