Posts tagged ‘focus groups’

The Thrill of the Chase in Cyberspace: A Report of Focus Groups with Live Chat Librarians

Happy New Year to all the LG faithful! At the risk of shameless self-promotion, I am writing because I am very excited at my 1st publication in an electronic journal. Lynn Silipigni Connaway of OCLC and I were invited to do a Guest Forum for the Informed Librarian Online, which we have called “The Thrill of the Chase in Cyberspace: A Report of Focus Groups with Live Chat Librarians. ” It is a brief account of the results of our focus group interviews with chat librarians from our IMLS grant Seeking Synchronicity: Evaluating Virtual Reference Services from User, Non-User, and Librarian Perspectives. The results of these focus groups have been used to design an online survey which we are in the process of conducting with 200 chat librarians. I am very interested in your reactions to our findings and welcome your comments!

January 3, 2007 at 9:41 pm


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