http://librarygarden.net/2007/11/13/convenience-2/ An ongoing conversation among librarians with differing perspectives (public, academic, school, consortial, youth) but one shared goal: ensuring the health and relevance of libraries. [insert your own gardening metaphor here] Fri, 17 May 2013 18:44:09 +0000 hourly 1 http://wordpress.com/ http://librarygarden.net/2007/11/13/convenience-2/#comment-5508 Wed, 26 Mar 2008 18:56:00 +0000 http://librarygarden.net/2007/11/13/convenience-2#comment-5508 I love organic food and anything that is food for health

]]> http://librarygarden.net/2007/11/13/convenience-2/#comment-5479 Tue, 27 Nov 2007 16:36:00 +0000 http://librarygarden.net/2007/11/13/convenience-2#comment-5479 Hey Pete,
I can confirm Mindy’s experience of “co-op fascism” here in NYC. Except (shame on me), my co-op isn’t that convenient. The saving grace is that the co-op is not our main food source, and true to your point about customer service, I’d rather go directly to a small family farmer for my food (not so convenient, either) because s/he knows the importance of customer service. So what if we as librarians looked at our circumstances in a similar light as the struggling family farmer does his/hers? Would we “do” customer service differently?
Tom

]]>