Comments on: Angry Librarian from You Tube http://librarygarden.net/2006/11/28/angry-librarian-from-you-tube/ An ongoing conversation among librarians with differing perspectives (public, academic, school, consortial, youth) but one shared goal: ensuring the health and relevance of libraries. [insert your own gardening metaphor here] Thu, 20 Jun 2013 06:58:56 +0000 hourly 1 http://wordpress.com/ By: em http://librarygarden.net/2006/11/28/angry-librarian-from-you-tube/#comment-2535 Mon, 18 Aug 2008 07:02:00 +0000 http://librarygarden.wordpress.com/2006/11/28/angry-librarian-from-you-tube/#comment-2535 I have to say… it’s a fine display of passive aggressiveness

]]> By: Marie L. Radford http://librarygarden.net/2006/11/28/angry-librarian-from-you-tube/#comment-1740 Sat, 02 Dec 2006 17:33:00 +0000 http://librarygarden.wordpress.com/2006/11/28/angry-librarian-from-you-tube/#comment-1740 Yes, I am doing a workshop this week on Positive Approaches to Problematic People at Brooklyn Public Library and plan to show it as an example of what not to do.

I hope to generate a lively discussion, even though the angry librarian is in an academic environment, not the public one.

]]> By: Anonymous http://librarygarden.net/2006/11/28/angry-librarian-from-you-tube/#comment-1739 Fri, 01 Dec 2006 21:23:00 +0000 http://librarygarden.wordpress.com/2006/11/28/angry-librarian-from-you-tube/#comment-1739 I actually found it a bit painful to watch. It really is a catalog of how not to provide service. I could see this video being used in customer service workshops everywhere. Thanks for bringing this to my attention!

]]> By: phyllis http://librarygarden.net/2006/11/28/angry-librarian-from-you-tube/#comment-1735 Thu, 30 Nov 2006 01:04:00 +0000 http://librarygarden.wordpress.com/2006/11/28/angry-librarian-from-you-tube/#comment-1735 Too funny! Scary how familiar some of it seems.

]]> By: Bill Drew http://librarygarden.net/2006/11/28/angry-librarian-from-you-tube/#comment-1734 Wed, 29 Nov 2006 21:30:00 +0000 http://librarygarden.wordpress.com/2006/11/28/angry-librarian-from-you-tube/#comment-1734 Hilarious and also made me a bit uncomfortable as I have seen that attitude in the past here. Not as blatant or as obnoxious.

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