Improving library services

October 5, 2006 at 8:46 pm

Jennifer Macaulay, an MLS student at Southern Connecticut, has a wonderful post on her blog, Life as I know It on the topic Improving Library Services: A Review of Techniques.

I’m listing her main points below, but I highly recommend the entire post. Her selection of topics is inspired (and inspiring); her annotations on each topic are concise and insightful.

If you want to make a positive change in your library, tack up Jennifer’s post on your door, throw a dart, and start doing whatever you hit (unless your aim is bad and you hit that old Calvin and Hobbes comic that you taped up in 1992– don’t, I repeat, don’t do what Calvin is doing…)

Here are the techniques Jennifer highlighted, but really, read the post.

  • Use of integrated service points
  • Cross training of staff
  • Flexible management technique
  • Redefine the library’s physical space
  • Allow users to participate in decisions about which services to offer
  • Focus on new models of professional development for the entire staff
  • Adding content to library catalogs (OPACs)
  • Develop a comprehensive marketing strategy to advertise library services
  • Re-evaluate the current library user and their information needs
  • Re-evaluate library signage
  • Beware of technology for technology’s sake

If Jennifer is at all representative of the future of our profession I think we’re in good hands.

About these ads

Entry filed under: Uncategorized. Tags: .

Free Collaborative Online Tools (Trust Not Included) Merchandising: Attractiveness as a form of access


Creative Commons

Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 United States License.
Disclaimer: The thoughts expressed on this blog are those of the authors and are not intended to reflect the views of our employers.

A Note on the history of posts

Please note that all Library Garden posts dated earlier than September 13,2009 originally appeared on our Blogger site. These posts have been imported to this site as a convenience when searching the entire site for content.

If you are interested in seeing the original post, with formatting and comments in tact, please bring up the original post at our old Blogger site.

Thanks for reading Library Garden!

wordpress
visitors

Follow

Get every new post delivered to your Inbox.

Join 39 other followers

%d bloggers like this: